Have you ever encountered this situation while using Telegram: you open a channel, group, or message, and suddenly a "Content cannot be displayed" (Cannot be displayed) prompt appears? This issue is actually more common than you might think, but the good news is—the solution is very simple.
This article will guide you step-by-step on how to disable Telegram's sensitive content filter and completely resolve the "cannot be displayed" issue. The entire process only takes 2 minutes and requires no technical background.
To protect users, Telegram has the sensitive content filtering feature enabled by default. When you access channels, groups, or messages that have been marked as "sensitive" by the system, you will see the "cannot be displayed" prompt.
While this setting has good intentions, it can sometimes mistakenly flag normal content. For example:
What's more troublesome is that you cannot directly disable this filter within the Telegram mobile app; you must operate through the web version.
The good news is that the entire operation process is very simple and only requires 4 steps:
Visit web.telegram.org in your browser. This is the official web version of Telegram.
Enter your phone number and log in to your account after receiving the verification code.
Tip: If you have logged in on the mobile app before, the web version will automatically sync your chat history and settings.
After successfully logging in, follow these steps:
On the settings page:
On the "Privacy and Security" page, continue scrolling down until you see the "Sensitive Content" section.
You will see an option: "Disable filtering".
After checking the box, the settings will be saved automatically. You can now close the webpage and return to your mobile app. The content that was previously "cannot be displayed" should now be viewable normally.
This is Telegram's design logic: to comply with the review policies of the App Store and Google Play, the mobile app has sensitive content filtering enabled by default and does not provide an option to disable it.
If users genuinely need to view this content, they must manually disable the filter on the web version. This way, it satisfies platform rules while also giving users the freedom to choose.
After disabling sensitive content filtering:
If you wish to re-enable filtering later, simply follow the same steps and uncheck "Disable filtering".
The Telegram mobile app does not provide an option to disable sensitive content filtering by default to comply with App Store and Google Play policies. You must use the web version (web.telegram.org) to modify this setting.
Yes. Once you disable sensitive content filtering on the web version, this setting will automatically sync to all your logged-in devices, including mobile phones, tablets, and computer clients.
You can return to web.telegram.org at any time, follow the same steps to access the "Privacy and Security" page, and uncheck "Disable filtering" to re-enable sensitive content filtering.
No. Sensitive content filtering is merely a content display setting and does not involve core functionalities such as account security, privacy protection, or encrypted communication. Your account remains protected by Telegram's end-to-end encryption.
If content is still not displayed after disabling the filter, it is possible that the channel or group has been deleted or restricted by Telegram officials. You can try contacting the channel administrator or checking if your network connection is stable.
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