How to resolve LinkedIn verification failures: A complete guide for 2025

In 2025, if you’re using LinkedIn as a serious channel for job hunting, lead generation, consulting, or personal branding, whether you’re verified or not is no longer just cosmetic.

That small verification badge has become a hard signal of trust and visibility.

This article will walk you through, in a structured and practical way:

1. What LinkedIn verification actually is
2. The difference between LinkedIn ID / work email verification and identity verification
3. How LinkedIn verification works behind the scenes
4. The most common reasons verification fails
5. A step-by-step guide to fixing “LinkedIn verification not working” (especially Persona issues)
6. How to prevent future verification problems – including why using MasLogin for multi-account login can help

1. What Is LinkedIn Verification?

In simple terms, LinkedIn verification is the process where the platform confirms that you are real and your information is legitimate. It mainly focuses on two things:

• Your identity – Are you a real human, not a fake profile or bot?
• Your professional affiliation – Do you actually work where you say you work?

Once verified, you may see:

• A verification badge / checkmark next to your name
• Verification details under “About this profile”
• In many cases, better visibility and more trust from recruiters, clients, and partners

For job seekers, freelancers, consultants, salespeople, and creators, LinkedIn verification is essentially an official credibility layer that supports your entire professional presence.

2. LinkedIn ID Verification vs Identity Verification: What’s the Difference?

People often confuse different verification types. In reality, they serve different but complementary purposes.

Broadly, there are two major categories:

2.1 ID / Work Email Verification: Proving Your “Professional Identity”

This type of verification is usually done through your work email address, such as:

• yourname@company.com

The basic flow:

1. You enter your work email in LinkedIn.
2. LinkedIn sends a one-time code to that address.
3. You enter the code back on LinkedIn.
4. LinkedIn marks your profile as verified for that organization.

What it proves:

“You really have access to an email at this company’s domain, so your claimed workplace is very likely genuine.”

It’s especially useful for:

• Employees who want to show clear corporate backing
• Professionals representing a company in B2B negotiations, partnerships, or enterprise sales

2.2 Identity Verification: Proving “Who You Are as a Person”

Identity verification focuses on you as an individual, rather than your employer.

LinkedIn uses third-party providers for this:

• Clear – for users in North America (US, Canada, Mexico)
• Persona – for users in 60+ other countries and regions

They verify:

• Your government-issued ID (passport or national ID card)
• The RFID / NFC chip inside your passport (where applicable)
• Whether your selfie matches your official document photo

This answers a different question:

“Is this LinkedIn account controlled by a real, unique human being whose identity matches the provided documents?”

Once passed, you typically get:

• A more visible identity verification badge / checkmark
• A clear indicator in “About this profile” stating that your identity has been verified

In short:

• ID / work email verification proves where you work
• Identity verification proves who you are

They don’t conflict – if possible, doing both gives you maximum credibility.

3. How Does LinkedIn Verification Work?

From a user perspective, LinkedIn verification can be broken down into three main stages.

Step 1: Enter the Verification Section via “About this profile”

1. Open your LinkedIn profile.
2. Click or tap the ··· (More) button on your profile.
3. Select “About this profile”.
4. Scroll to the “Verifications” section and click “Verify” or “Verify now”.

Here you’ll see available methods based on your region and account:

• Work email verification
• Identity verification via Clear or Persona

Step 2: Choose a Verification Method and Complete It

Work Email Verification

1. Enter the work email address you use with your company or professional account.
2. Check your inbox for a LinkedIn verification email.
3. Copy and paste the verification code back into LinkedIn.
4. Once accepted, your work email is verified and your profile reflects this.

Identity Verification via Clear (US / Canada / Mexico)

If you’re in North America, LinkedIn may prompt you to use Clear:

1. On your profile, click “Verify now” next to your name, or go via “About this profile” → “Verify now”.
2. Choose “Verify your identity with Clear”.
3. A QR code appears on your screen. Scan it with your phone camera.
4. The QR opens the LinkedIn app and launches the Clear flow.
5. Tap “Verify with Clear”.
6. Enter your phone number, receive a code, and enter it.
7. Enter your email address and accept Clear’s terms and conditions.
8. Allow camera access and take a selfie.
9. Select a government ID or passport and scan it following the instructions.
10. Tap “Send to LinkedIn”.

You should see something like “Verification successfully added to your profile” once it’s done.

Identity Verification via Persona (60+ Other Countries)

If you’re outside North America, LinkedIn typically uses Persona:

1. Click “Verify your identity” and accept Persona’s terms and privacy policy.
2. Take a clear photo of your government-issued ID – most commonly your passport.
3. Use your phone’s NFC reader to scan the RFID chip in your passport: Check your passport cover for the RFID symbol. Place your passport against the back of your phone and follow on-screen instructions.
4. Take a selfie with your phone for face matching.
5. Tap “Yes, share” to send the verification result to LinkedIn.

Once Persona has validated your document and selfie, the result is shared back to LinkedIn.

Step 3: LinkedIn Updates Your Verification Status

After Clear or Persona completes their checks:

• They send the verification result back to LinkedIn.
• LinkedIn updates your profile’s verification status.
• Your profile will start showing the appropriate verification label / badge.

From this point on, visitors can see at a glance that:

“This profile has passed LinkedIn’s official verification checks.”

4. Common Reasons LinkedIn Verification Fails

In real-world usage, verification doesn’t always go smoothly. Let’s look at why it breaks – especially with Persona.

4.1 System / Queue Errors

(e.g., the Persona error “You’ve already submitted a request”)

One of the most common and frustrating errors is:

“You’ve already submitted a request, please try again later.”

This is not about poor internet, wrong clicks, or your phone being old. It typically means:

• There’s a stuck or inconsistent verification state between LinkedIn and Persona.
• The system thinks you already have an active or queued verification, so it blocks new attempts.

In other words, it’s a backend state issue, not a local browser bug.

Clearing cache, reinstalling apps, or trying ten more times almost never fixes this type of problem.

4.2 Document / NFC / Image Capture Issues

These include:

• Blurry or overexposed passport photos
• Document edges cropped or blocked
• Passport’s RFID chip failing to scan because: NFC is disabled The phone position is wrong The passport is not held in contact long enough
• Poor selfie quality: Low light Face partly covered Severe backlight

In such cases, Persona or Clear usually shows explicit messages asking you to retake photos or rescan.

4.3 Mismatched or Risky Profile Information

Sometimes verification fails or gets delayed because:

• The info on your LinkedIn profile (name, birthday, etc.) is too different from your legal ID.
• The account has suspicious behavior that triggers risk rules.
• There are frequent logins from unusual locations, IP ranges, or devices.

These may not always produce clear front-end error messages, but they can quietly cause verification to stall or be rejected.

4.4 Browser / Device / Cache Problems

(Relevant but rarely the root of Persona queue errors)

Issues like:

• Browser extensions blocking scripts
• Outdated browsers that don’t handle modern identity flows well
• Blocked camera/NFC permissions on the device

Sometimes switching to another device or browser helps.

But for Persona “You’ve already submitted a request” errors, this isn’t enough – the problem is usually on LinkedIn’s or Persona’s backend.

5. How to Fix “LinkedIn Verification Not Working” – Step-by-Step

Here’s a practical, step-by-step guide to fixing verification problems, especially Persona-related issues.

Step 1: Identify Whether It’s a Known System / Queue Error

If you consistently see:

• “You’ve already submitted a request, please try again later.”
• Or the Persona verification flow stops immediately without starting properly

Then you’re most likely dealing with a known system-level issue, not user error.

In that case:

Endless retries won’t help. You need LinkedIn Support to reset your verification state.

Step 2: Open a Ticket with LinkedIn Support via the Official Contact Form

1. Go to the LinkedIn Help Center from your profile menu.
2. Look for the “Contact us” / “Contact support” form.
3. Enter your details: First name Last name Email address associated with your LinkedIn account
4. For the issue category, choose something like: Account access, trust & safety
5. In the Subject field, write something clear and specific, for example: Persona verification error – “You’ve already submitted a request”
6. In the Description field (in English), explain: You are trying to verify your identity using Persona. You keep receiving the error “You’ve already submitted a request, please try again later.” You have already tried common fixes (different device, browser, network, etc.). You are requesting that LinkedIn reset your verification request state or help you complete the verification.

Keep it short, clear, and polite to help support understand and process faster.

Step 3: Attach a Screenshot of the Error Page

This is strongly recommended.

Attach a screenshot showing:

• The full error message
• The Persona / verification screen where it appears

This allows LinkedIn support staff to:

• Quickly recognize the specific error pattern
• Match your case to known incidents in their internal systems

This single step can significantly speed up diagnosis.

Step 4: Complete the CAPTCHA and Submit, Then Monitor Your Email

• Check the box for “I’m not a robot” (CAPTCHA).
• Click Submit to send the ticket.
• Keep an eye on your inbox (and spam / promotions folder) for replies from LinkedIn Support.

Depending on the situation, Support may:

• Reset your verification request in the backend
• Ask you to repeat certain steps
• Provide extra instructions tailored to your case

Step 5 (Optional): Follow Up via @LinkedInHelp on X (Twitter)

As an additional support channel, you can contact LinkedIn’s official support account on X:

1. Log into X (formerly Twitter).
2. Search for @LinkedInHelp (LinkedIn Help).
3. Send them a Direct Message (DM) with: A brief explanation of your Persona issue The exact error message A mention that you’ve already submitted a support ticket A screenshot of the error

Sometimes, the social media support team can:

• Confirm that your ticket is in the system
• Nudge the relevant internal team
• Provide general status updates or guidance

6. How to Prevent Verification Problems in the Future

Even when some bugs are on LinkedIn’s side, you can still reduce the likelihood of verification issues and extra security challenges by following a few best practices.

6.1 Keep Your Profile Information Accurate and Consistent

To minimize mismatches:

• Make sure your name and core personal details on LinkedIn match your legal ID as closely as possible.
• Keep your employment history honest and realistic.
• When you change jobs or main email addresses, update your LinkedIn profile promptly.

The more consistent your profile is with your documents, the smoother verification and security checks tend to be.

6.2 Enable Two-Factor Authentication (2FA) for Better Account Security

Two-factor authentication doesn’t just protect you from hackers – it also:

• Helps LinkedIn treat your account as more secure and trustworthy.
• Reduces the chance of unusual login behavior triggering extra verification steps.

To enable 2FA:

Go to Settings & Privacy → Sign in & security → Two-step verification

Then choose:

• SMS codes, or
• An authenticator app like Microsoft Authenticator or Google Authenticator

A hardened security setup tends to lead to fewer account access headaches overall.

6.3 Use MasLogin Anti-Detect Browser to Safely Manage Multiple LinkedIn Accounts

If you:

• Operate multiple accounts (e.g., founder profile, sales leader, BD rep)
• Run an agency managing multiple client LinkedIn profiles
• Work across multiple countries and markets with different personas

then logging all of those into the same browser and device can create several problems:

• Cookies and sessions bleed into each other
• Many accounts from the same device/IP can look suspicious
• You’re more likely to see extra security checks and verifications

This is where the MasLogin anti-detect browser becomes extremely valuable:

• It creates independent browser environments for each LinkedIn account: Separate cookies, local storage, and browser fingerprints
• You can assign different proxies/IPs per profile, mimicking more natural usage patterns across regions and devices.
• Teams can collaborate more safely by sharing environments instead of raw passwords, reducing chaos and risk.

You can learn more about how this works on the official site:

👉 www.maslogin.com

To be very clear:

MasLogin is meant to help you manage multiple legitimate accounts safely and cleanly, not to bypass LinkedIn’s rules. You must always follow LinkedIn’s Terms of Service and local laws, and never use any tool for spam, fake accounts, or abusive automation.

Used correctly, tools like MasLogin can significantly reduce technical risk and friction when running multi-account LinkedIn operations.

FAQ: Your Most Important Questions About LinkedIn Verification & Persona Errors

Q1: Do I really need LinkedIn verification? What happens if I stay unverified?

You can use LinkedIn without verification, but you’ll likely miss out on:

• Immediate credibility with recruiters, clients, and collaborators
• Potential algorithmic advantages for verified profiles
• Easier conversions when people “check you out” before replying or booking a call

If LinkedIn is a core channel for your career or business, identity verification is strongly recommended.

Q2: Persona shows “You’ve already submitted a request, please try again later.” Will it fix itself if I wait long enough?

In most cases, no. This error usually indicates a stuck verification state in LinkedIn’s system.

Simply waiting, reinstalling the app, or trying again won’t clear that state.

The correct move is:

• Submit a support ticket via the LinkedIn Help Center
• Attach a screenshot of the error
• Optionally follow up via @LinkedInHelp on X

Q3: I use multiple devices and IPs for LinkedIn. Does that increase verification and security problems?

Yes, it can.

If you:

• Log into many accounts from one device
• Jump between countries, IP addresses, and environments frequently

LinkedIn’s risk systems may flag your behavior and:

• Ask for extra verification
• Temporarily limit actions
• Trigger identity checks more often

For multi-account setups, using a tool like MasLogin to assign each account a stable, isolated browser environment and proxy is much safer – as long as you still follow all rules and use real, legitimate accounts.

Q4: I’ve already contacted LinkedIn support but haven’t heard back. What else can I do?

You can:

1. Check your spam / junk / promotions folders to ensure you didn’t miss the reply.
2. If sufficient time has passed with no update: Send a polite follow-up DM to @LinkedInHelp on X. Include your ticket number, a short summary of the issue, and the error screenshot.

Being concise, clear, and respectful generally leads to faster, more helpful responses.